Frequently Asked Questions

Everything you need to know about shopping with kindness.

What materials are used in your clothing?

We prioritize sustainability by using 100% organic cotton, recycled polyester, and eco-friendly dyes to ensure our fashion is kind to both you and the planet.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are easy and can be initiated through our online portal.

Do you ship internationally?

Yes, The Kindness Company ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.

How can I ensure I choose the right size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

How does my purchase support charitable causes?

A portion of every sale is donated to global non-profits focused on mental health and community building, staying true to our mission of spreading kindness.