Returns & Exchanges

At The Kindness Company, we want you to love what you wear. If your purchase isn't quite right, we offer easy returns and exchanges within 30 days of delivery to ensure you feel your best.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Package Your Items

Place the unwashed and unworn items with original tags attached back into their original packaging or a secure mailer.

3

Attach Shipping Label

Download and print the prepaid shipping label provided via email and affix it securely to the outside of your package.

4

Drop Off and Refund

Take your package to the nearest carrier location; once received and inspected, we will issue your refund or ship your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing